Regulatory watch
Georgia EVV requirements under Netsmart
- The Georgia Medicaid EVV page (undated) and its announcements, posted from July 21, 2022 to October 6, 2026
- The DCH provider FAQ on EVV, revised July 2026
- The third-party vendor page, plus the telephone check-in page (both undated)
Georgia EVV on a timeline
Georgia brought personal care onto EVV first and home health care five years later.
| Step | Date | What changed | Where it says so |
|---|---|---|---|
| State system | 2021. | Netsmart’s system goes live for personal care. | DCH third-party page |
| Personal care claims | Jan. 1, 2022. | Personal care claims start passing through the state EVV solution on their way to GAMMIS. | DCH announcement, July 21, 2022 |
| Outside vendors | July 16, 2026. | Links from other EVV products reopen for home health, for vendors already serving an enrolled Georgia agency. | DCH announcement |
| Home health, soft start | Aug. 31, 2026. | Home health agencies begin recording visits in EVV. | DCH EVV page; FAQ |
| Home health claims | Sept. 14, 2026. | Home health claims for dates of service from this day go through EVV. | DCH EVV page; FAQ |
| Referring physician | Oct. 6, 2026. | A reminder that each home health visit record names the referring physician. | DCH announcement |
Each date is the one the DCH text gives; every text was opened on October 23, 2026.
What DCH says, quoted
About the vendor, the third-party page says Georgia DCH “has selected Netsmart” and is “making this system available at no cost to you.” On home health, the September 14, 2026 announcement reads: “EVV implementation for FFS HHCS providers is complete.” On telephone check-ins, the July 2026 FAQ is plain: “Attempting to use a cell phone for telephony/IVR verification is unacceptable.”
Personal care in six programs
The EVV page lists the programs it covers: the Elderly and Disabled Waiver (CCSP and SOURCE), the Independent Care Waiver Program, NOW and COMP, and the Georgia Pediatric Program. Inside them, the FAQ names three billing codes, T1019, T2025 and S9122, for personal support and community living support. Under the Department of Community Health’s FAQ, revised July 2026, and the January 1, 2022 claims deadline named in a July 21, 2022 Department announcement, those claims are submitted through the state EVV solution and a claim without the EVV data is denied. That July 21, 2022 Department of Community Health notice, posted with its EVV announcements, kept one narrow exception, for a claim type tied to an open L2 (or higher) Netsmart ticket, and warned that a claim sent straight to GAMMIS without one could bring denied payments or termination from the EVV Program.
Home health care from September 14, 2026
The EVV page puts home health care under COS 200 and specialty 088, and the FAQ adds that skilled nursing listed as home health is covered too. On the Department of Community Health’s EVV page, the soft go-live was moved to August 31, 2026, and home health claims with dates of service from September 14, 2026 are to be submitted through EVV. A Department of Community Health notice of September 14, 2026, posted with its EVV announcements, said every enrolled agency was expected to be registered and billing the listed codes through EVV. For a visit that runs past midnight, the FAQ asks for two visits, one ending at midnight and one starting then, and it allows certain fee-for-service home health programs up to 50 units before prior authorization arrives.
How a visit gets recorded
The FAQ lists three routes into the state system: the Mobile Caregiver+ app on a phone or tablet, a telephone call from the member’s landline, and a visit an agency administrator types in by hand. The app keeps working offline from a schedule downloaded in advance. Telephone check-in stands in for the location with the member’s landline number, the one on file in GAMMIS; the IVR page says a landline can be requested when no smartphone is available, for a documented medical reason, or for a held religious belief about technology. Every hand-entered or adjusted visit carries a reason code, and the state system keeps an audit trail of those edits. A member who cannot sign is handled the same way, with a reason code in place of the signature.
Using another vendor
An agency may run a different EVV product if it connects to the state solution. The third-party page puts the cost of that product on the agency and leaves it to the agency to check it against federal and DCH terms, and both the agency and its vendor sign an attestation. The FAQ sends integration questions to Netsmart’s integration team, and the Department will not buy devices for aides; Medicaid money cannot pay for them either.
Documented and reported
Each fact here is drawn from DCH’s EVV pages, its announcements and the July 2026 FAQ. The third-party page still describes home health as a future step, a line written before the 2026 rollout and not used here. Netsmart’s own Georgia guides were not used, and no news report or vendor blog supplied a fact.
Left out of this reading
No Georgia statute, administrative rule or Part II policy manual on EVV was read. Care management organization contracts and Netsmart’s technical specifications were not read either, the home health procedure codes listed on the EVV page are not reproduced here, and the FAQ’s cover says July 2026 while its footer says May 2026.
Where LockProof fits for a Georgia agency
Georgia’s EVV data runs from Mobile Caregiver+ to GAMMIS for the state. LockProof photos go to the relatives and private-pay clients who want to look at a visit. For the gap between the two, see photo apps agencies run next to EVV and what a caregiver visit photo holds.
The limits of this summary
The Department pages listed here were read on October 23, 2026, and three of them carry no date, so a newer DCH post may not show up here. For other states, open the full list of state EVV pages; Florida’s summary is one state south.
Common questions
Does Georgia require GPS for EVV?
Not in any Georgia text read for this page. The Department of Community Health’s provider FAQ, revised July 2026, brings up GPS once, to say the state app goes on locating a visit with GPS while it runs offline. The same FAQ accepts a check-in from the member’s landline telephone, after DCH approves it, and a visit an agency administrator types in by hand with a reason code. None of those texts makes GPS a duty.
Which EVV system does a Georgia agency use?
Netsmart’s Mobile Caregiver+, or a system that connects to it. The Department of Community Health picked Netsmart as the state system and offers it at no cost; its third-party information page lets an agency keep or choose another product at the agency’s own cost, and asks both the agency and the vendor to sign an attestation. Claims for EVV services reach GAMMIS, Georgia’s Medicaid claims system, through the state solution either way.
When did home health care join EVV in Georgia?
In two steps in 2026. The Department of Community Health’s EVV page and its July 2026 FAQ set a soft go-live on August 31, 2026, and on September 14, 2026 home health claims became mandatory through EVV for dates of service from that day on. A Department of Community Health notice dated September 14, 2026, posted with its EVV announcements, calls the fee-for-service rollout complete, and an October 6, 2026 post reminds agencies that each home health visit record must name the referring physician.
Which personal care services fall under EVV in Georgia?
Personal support and community living support, billed as T1019, T2025 or S9122, in six programs: SOURCE, CCSP, ICWP, NOW, COMP and GAPP. Per the Department of Community Health’s FAQ and the January 1, 2022 claims deadline that a July 21, 2022 Department announcement records, those claims go through the state EVV solution, and a claim missing the EVV data is denied. DBHDD, which runs NOW and COMP, receives the related claims data.
Can a Georgia agency use LockProof as its EVV system?
No. In Georgia, LockProof is not an EVV system; Netsmart runs the state one, LockProof is not among the vendors linked to Mobile Caregiver+, and it sends nothing to GAMMIS or the Department. An agency that uses it keeps a separate thing, a visit photo a family member or a private-pay client can be shown.
Can a Georgia agency rely on this summary as legal advice?
No. It reports what Georgia’s Department of Community Health had published when its pages were read on October 23, 2026. How a rule lands on a particular agency, waiver or member is for a lawyer, a care management organization, DCH or DBHDD to answer, and a later Department post may change a detail described here.