Regulatory watch
Arizona EVV requirements under AHCCCS
- The AHCCCS EVV page and AMPM Policy 540 (revised effective August 6, 2026)
- The December 30, 2022 notice on claim edits, plus the June 2025 aggregator update
- The EVV 2.0 FAQ (October 2025), the live-in caregiver FAQ, plus the February 12, 2026 webinar
- A.R.S. § 36-2970.01
- The aggregator go-live announcement, the visit maintenance FAQ, the business requirements crosswalk, plus the data intake specification V1.7
Arizona EVV, date by date
Both service lines started on the same day in 2021; one big change since was AHCCCS running its own aggregator.
| Milestone | Date | What it changed | Arizona text |
|---|---|---|---|
| EVV begins | Jan. 1, 2021. | Personal care and home health services come under EVV. | AHCCCS EVV page |
| Hard claim edits | Jan. 1, 2023. | Claims missing the federal EVV data go unpaid until the data is entered or reconciled. | Notice, Dec. 30, 2022 |
| AHCCCS aggregator | Oct. 1, 2025. | AHCCCS collects visit data itself; the Sandata contract ended Sept. 30, 2025. | June 2025 update; EVV 2.0 FAQ |
| Live-in records | Oct. 31, 2025. | Last day to document existing live-in caregiver relationships. | EVV 2.0 FAQ |
| Policy revision | Aug. 6, 2026. | The current text of AMPM 540 takes effect, approved July 17, 2026. | AMPM 540 |
Each row points to the Arizona text behind it; all were read October 29, 2026.
How AHCCCS puts it
The Arizona Medicaid EVV page opens with the start date: “AHCCCS has mandated EVV for personal care and home health services beginning January 1, 2021.” On who pays for the software, the AHCCCS announcement that the aggregator would go live October 1, 2025 says providers contract “with an EVV vendor of their choice” and carry the cost. And on live-in caregivers, the Arizona Medicaid live-in caregiver FAQ, still posted on October 29, 2026, says: “AHCCCS has decided to continue to require EVV for members in these situations” so that members get the care they need.
Open vendors, one state aggregator
Arizona’s first design, set out in September 2019, was an open vendor model built around one statewide vendor, Sandata. The Sandata arrangement ended on September 30, 2025, when its contract ran out; from October 1, 2025 AHCCCS has run the aggregator, and an agency that had used Sandata had to contract with it directly or with another vendor. The EVV 2.0 FAQ of October 2025 adds that providers cannot type visits into the aggregator themselves, and that the aggregator now checks for at least 8 minutes per 15-minute unit, up from Sandata’s 7.
What each visit records
The AHCCCS EVV page lists six items: the service, the member, the date, where the service took place, the worker, and when it started and ended. Arizona Medicaid policy manual AMPM 540, effective August 6, 2026 in its current version, adds that the member or a designee confirms the visit at the point of care or within 14 days, that every edit keeps an audit trail, and that at least two ways of verifying a visit are on offer. Paper timesheets are allowed only in five listed cases, with the date and times independently verified, for example by a time-stamp code, and go in within 21 days.
Location, and where GPS fits
Arizona Medicaid policy manual AMPM 540, in its version effective August 6, 2026, leaves GPS tracking to the provider, with a duty to tell members how and why when it is used. A device fixed in the member’s home can verify start and end times without GPS. For a visit logged from a mobile device (call type Mobile), the Arizona Medicaid visit maintenance FAQ and the data intake specification V1.7 of July 8, 2026 require latitude and longitude at sign-in and sign-out. Without the location of service, the visit maintenance FAQ says, a visit cannot be billed, with no advance approval of the place, and the AHCCCS business requirements crosswalk says Arizona EVV does not follow a worker’s movements.
The 85 percent figure
An AHCCCS webinar of February 12, 2026 calls the auto-verified share the main sign of how EVV is going, and makes an 85 percent minimum, reached in February and March 2026 and held each month through September, the bar for a 2 percent differential adjusted payment on dates of service from October 1, 2026. A provider that misses a month is removed for the rest of the contract year. That is a payment, not a penalty, and the EVV 2.0 FAQ of October 2025 said AHCCCS had set no threshold for EVV itself.
Beyond this reading
A notice of AHCCCS policies opened for public comment on May 5, 2026 would not extract to text, so its contents are unknown here. No Arizona Administrative Code rule on EVV turned up, and the Division of Developmental Disabilities’ own policy was left aside. A.R.S. § 36-2970.01 asks for an EVV system that shows whether a parent or another provider gave the care, and says nothing about GPS.
LockProof alongside Arizona EVV
Arizona visits travel to AHCCCS through the vendor each agency picks. A LockProof photo travels elsewhere, to relatives or to a client who pays privately and wants to know the visit happened. Read about using a photo record next to an EVV vendor, as well as what each caregiver photo record holds.
When it was read
This Arizona reading is dated October 29, 2026, and AHCCCS revises its policies often enough that a later text could shift part of it. More states are on the EVV state list, and Colorado, which meets Arizona at Four Corners, has its own EVV page.
Common questions
Who collects Arizona EVV data now?
AHCCCS itself. Its June 2025 notice said that from October 1, 2025 the agency would serve as its own EVV data aggregator and would not seek a new vendor after the Sandata contract ended on September 30, 2025. Each agency chooses an EVV system at its own expense, which sends visits to the AHCCCS aggregator; AHCCCS posts a list of vendors sending data to its aggregator and says the list endorses none of them.
Do live-in caregivers in Arizona skip EVV?
No. The AHCCCS live-in caregiver FAQ says the agency decided to keep EVV for members whose caregiver lives with them, though the member’s service planning team decides whether such a visit runs on a schedule. Arizona Medicaid policy manual AMPM 540, revised effective August 6, 2026, has providers flag live-in caregivers in the EVV system within 30 days of hire, with the relationship to the member.
Is GPS part of Arizona EVV?
For visits logged on a mobile device, yes; beyond that, not on every visit. Under the Arizona Medicaid visit maintenance FAQ and the AHCCCS data intake specification V1.7 of July 8, 2026, a visit logged from a mobile device must carry a GPS location at sign-in and sign-out. Continuous tracking while a worker is on the clock is the provider’s choice under policy manual AMPM 540, effective August 6, 2026, with members told how and why, and a device fixed in the member’s home can verify times without GPS.
Does Arizona set a ceiling on manual edits?
Not as a fixed number. The AHCCCS EVV 2.0 FAQ of October 2025 said the agency had no performance measure or threshold for EVV, and the visit maintenance FAQ says AHCCCS watches whether an agency falls outside the normal threshold for exceptions. Separately, an AHCCCS webinar of February 12, 2026 made an 85 percent auto-verified share, reached in February and March 2026 and held monthly through September, the bar for a 2 percent differential adjusted payment from October 1, 2026; missing a month removes a provider for the rest of the contract year.
Is LockProof an approved Arizona EVV vendor?
No. To be plain, LockProof is not an EVV system. AHCCCS does not list it as a vendor, and the AHCCCS aggregator receives nothing from it. Arizona visits go through whichever EVV product an agency contracts for. LockProof is a separate thing: a dated, sealed photo of a visit that an agency can show a relative or a client who pays privately.
Does this page give an Arizona provider legal advice?
Nothing here is. It sums up AHCCCS and Arizona statute texts as they read on October 29, 2026; a policy revision or notice could change any of it. A notice of policies opened for public comment in May 2026 could not be read. One agency’s questions go to its lawyer, its plan or AHCCCS directly.