Oklahoma EVV requirements: open vendor model

Oklahoma EVV by date

When each change happened, and where Oklahoma wrote it down:

On small screens the Text column scrolls into view from the right. Each date checked against its text on November 6, 2026.

OHCA in its own words

OAC 317:30-3-34, revised September 1, 2025, defines an EVV system as one that “verifies and documents the time and location of services requiring an in-home visit.” The payment clause of that September 1, 2025 rule is blunt: “SoonerCare will not pay a claim for reimbursement unless the data is from an OHCA authorized and approved EVV system or aggregator” and carries all six data points. The March 18, 2026 deck says “Oklahoma has chosen an EVV open vendor model.”

The six data points

OAC 317:30-3-34, revised September 1, 2025, lists what each visit record carries: the service code and any modifier, the date, the member’s SoonerCare ID, the worker’s unique vendor ID, the location where the service starts and ends, and the times the service began and ended. The same rule asks providers to make sure their system logs the reason for every manual change, and to keep all service-delivery data at least six years.

App, landline, and manual entries

The OKDHS ADvantage page describes a caregiver calling a toll-free number from the member’s home or cell phone, or using a free app, to check in and check out. OKDHS Administrative Letter 25-04, posted November 14, 2025, says manual visit entries do not count toward EVV for DDS provider agencies; only entries the worker makes in the AuthentiCare app or by landline do, against an OHCA goal of 90 percent. For self-directed participants, a DDS letter of September 11, 2025 names the DCI app or a landline instead. In the March 18, 2026 deck, the Acumen web portal is for service interruptions, and its entries do not count either.

Fiserv now, Acumen next, HHAeXchange for health plans

The OHCA FAQ, last modified December 17, 2025, says Oklahoma is moving its state system from Fiserv’s AuthentiCare to Acumen’s DCI, and that Acumen will become the aggregator. The March 18, 2026 deck says agencies on another vendor will send visit data to the DCI aggregator through an integration. It also says HHAeXchange is the EVV vendor for Humana, Aetna and Oklahoma Complete Health, “is not the State EVV Aggregator”, and is not affected by the move.

What Oklahoma has settled, and what it has not

OHCA and OKDHS have published the six data points and the payment condition, and they say which services are covered and which are left out. They have also set out the open vendor model, ended the DDS live-in exemption and awarded the Acumen contract. Not found in what was read on November 6, 2026: a go-live date for DCI, and the EVV metrics the March 18, 2026 deck says the state is still developing. The same deck says the state is creating exceptions for certain services; no list of them was found.

Gaps in what was read

OHCA’s web copy of the rule was read, not the official text from the Office of Administrative Rules, and OAC 317:35-15-2, where the covered services are defined, was not read. The March deck announced a town hall for Tuesday, May 19; the OHCA EVV page posts no slides from it and lists the next town hall as to be determined. No Oklahoma statute on EVV was read, and no Oklahoma text read gives a distance limit for the start and end location. No source read from OHCA or OKDHS gives the date personal care EVV began.

Where LockProof fits in Oklahoma

The EVV record is what SoonerCare pays from. LockProof gives families and private-pay clients a separate photo record: a daughter in Tulsa checking on her father’s aide in Lawton, or relatives who privately fund a few more hours a week. See visit-photo tools Oklahoma agencies use beside EVV, or read how a LockProof visit record is built.

Where updates appear, and nearby states

OHCA posts EVV news on its EVV page and in provider letters. Compare all 50 states and DC in the 51-jurisdiction EVV table; for Texas, to the south, see the Texas page, and for Missouri, the Missouri page.