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What does the client portal show?
The client portal is a link a client opens with no account. It shows only that client’s sites, over the last 30 days. Managing clients needs the client portal feature switched on for your account.
What the client sees
For a Visit Mode visit, the portal shows Arrival and Departure, with their times and the time on site.
If your account sends client reports, each opted-in client with a contact email gets a weekly email on Mondays with the week’s verified rate and a View Live Portal link.
For home care and home health, that weekly email adds a table of the week’s visits.
Switching the feature off does not close portal links already shared.
Common questions
Can a client see another client’s sites?
No. The portal reads only the sites tied to that client.
How far back does the portal go?
The last 30 days.
A film in three steps
Watch what a client sees
The link, what the client sees through it, and the Monday email. Use the chapter buttons to jump to a step.
This film is an illustration. The people, buildings and companies in it are invented, and so are the photos, messages and numbers on its screens. The screens are drawn to follow the app. The labels and pictures around them are the film’s.
Read the transcript
Opening 0:00
The owner wants to know the buildings are being checked. Nobody wants another login. LockProof gives each client a portal link.
The link 0:08
Add the client, and assign their buildings. Then copy their portal link, and send it.
What they see 0:14
It opens in a browser, without an account. They see their own buildings, and nobody else’s, over the last 30 days.
Every Monday 0:23
Every Monday, they can get the week by email. Turn on client reports, and it goes to each client with an email on file. LockProof. Know the work got done, without calling anyone. See it for your own buildings at lockproof.com.