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How do random and fixed schedules work?
On a random schedule, each send time is picked at random inside the business hours you set for the assignment, in the site’s time zone. Fixed times are a separate, optional schedule for sends at set times.
How the pick works
The pick uses the assignment’s hours and the site’s time zone, so hours of 9 to 5 mean a send time somewhere between 9 and 5 local time.
A random send is a single photo request. It never runs the Visit Mode check-in and check-out flow.
A random schedule is not a secrecy tool. Nothing hides the time from the worker once the text arrives, and it does not stop a scene being set up before the photo.
Whichever schedule you use, each answer is judged against when its check went out, and a check left unanswered past its window counts as missed.
Common questions
Does a worker know when a random request will come?
The time is drawn inside the hours you set, so a worker who knows the hours knows the window. The exact minute is the random part.
Can I send a check right now instead of waiting?
Yes. Send Reminder sends one right away, worded like a scheduled check.
A film in four steps
Watch a check from schedule to report
The schedule, on time or late, a miss, and the numbers. Use the chapter buttons to jump to a step.
This film is an illustration. The people, buildings and companies in it are invented, and so are the photos, messages and numbers on its screens. The screens are drawn to follow the app. The labels and pictures around them are the film’s.
Read the transcript
Opening 0:00
You cannot be in every building. But you need to know each super is at his building through the day, and doing the daily checks. LockProof sends the checks, and tells you when one is missed.
The schedule 0:11
Some checks go out at random times. Each one is picked inside the hours you set. The super answers with a live photo, and the record carries his location when he shares it. Others go out at set times, for a task you want photographed at the same hour every day. Either way, the check arrives by text, WhatsApp or email.
On time or late 0:32
You decide how long a worker has. Inside the first window, the photo is on time. After it, the photo is late. Both are worked out from the time our server recorded.
A miss 0:44
If nothing arrives before the second window closes, the check is missed. LockProof emails the manager on record. Or send a check right now. Send Reminder creates it on the spot, and sends the same text.
The numbers 0:59
The rate is compliant visits out of every check sent, misses included. Excused checks are left out. And each worker’s month prints on one page: on time, late and missed. LockProof. Know the work got done, without calling anyone. See it for your own buildings at lockproof.com.