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How do one-off tasks and Send Reminder work?
A one-off task is a single job you send by link to one of your workers, or to an outside contact. Send Reminder sends a check right now, outside the schedule. Neither needs an app or an account on the other end.
Sending a one-off task to a worker
- On the Workers page, choose Assign Task.
- Fill in the task. The worker gets a text saying they were assigned a task, with a link to respond.
- The worker answers through the link. When their Worker Home page is on, the task shows there until it is done.
Outside contacts, chat threads and sending now
Tasks for workers need the assigned tasks feature, which is off by default.
An outside contact, such as a vendor, gets a task over SMS or WhatsApp only with consent on file; the server refuses a contact with no consent or one who opted out.
A Task Thread can sit beside a task for chat. Thread messages are never part of the record, and a thread photo is captioned “Chat photo — not verified proof”.
The Send Reminder button makes the check immediately. The page then shows the submission link, valid two hours, in case it has to go by hand.
Common questions
Can I send a task to someone who is not on my staff?
Yes, to an outside contact with consent on file, over SMS or WhatsApp. It needs the external contacts and assigned tasks features.
Is a chat photo in a Task Thread part of the record?
No. It is chat beside the task and is not sealed into the record.
A film in four steps
Watch a task from assigned to answered
One leaking sink, assigned to an outside plumber and answered with a photo. Use the chapter buttons to jump to a step.
This film is an illustration. The people, buildings and companies in it are invented, and so are the photos, messages and numbers on its screens. The screens are drawn to follow the app. The labels and pictures around them are the film’s.
Read the transcript
Opening 0:00
The sink in 3C is leaking. You could text the plumber, and hope. Or assign it, and get the answer on the record.
Assign 0:08
Assign it to one of your own workers, or to an outside vendor. Give it a title and a due date, and require a photo to finish it. It goes out as a link, by text or WhatsApp. A vendor needs no account, and is messaged only when their consent is on file.
The answer 0:25
The link opens the task. She acknowledges it with one tap. The finish photo is a live capture. It gets the server-set time, the fingerprint, and her location when she shares it. If she cannot finish, she says why, and that is recorded too.
The thread 0:43
Questions go in the thread beside the task. A photo or a voice note sent there is labeled as chat, not verified proof. Nothing in the thread becomes part of the record.
The list 0:54
Every task sits in one list, with its status. Open, late, complete, or not completed, with the reason a click away. LockProof. Know the work got done, without calling anyone. See it for your own team at lockproof.com.