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What do the dashboard’s compliance counts mean?
The dashboard’s compliance rate is compliant visits out of every check that was sent, misses included. Excused checks and self-logs are left out, and the counts cover every check in the window, with no row cap.
What each count means
Each answered check is compliant or late, worked out from the server-set time, or invalid, for example when it arrives after the window or the photo’s own time is too old. A sent check with no photo once its window closes is a miss.
The rate tile puts it plainly: “Compliant out of every check sent, once due. Misses count; excused don’t.”
The Compliance Brief beside the counts is labeled advisory, and reads “AI summary · advisory” when the AI layer is on. The counts come from the records; the brief summarizes them.
To check any number, open the Activity Log: it filters by site, by worker and by date range, and searches site, worker and manager names.
Common questions
Why is my rate lower than the share of photos received?
Because misses count. A check that went out and was never answered stays in the count.
Are self-logged photos counted?
No. Self-logs are left out of the rate.
A film in four steps
Watch a check from schedule to report
The schedule, on time or late, a miss, and the numbers. Use the chapter buttons to jump to a step.
This film is an illustration. The people, buildings and companies in it are invented, and so are the photos, messages and numbers on its screens. The screens are drawn to follow the app. The labels and pictures around them are the film’s.
Read the transcript
Opening 0:00
You cannot be in every building. But you need to know each super is at his building through the day, and doing the daily checks. LockProof sends the checks, and tells you when one is missed.
The schedule 0:11
Some checks go out at random times. Each one is picked inside the hours you set. The super answers with a live photo, and the record carries his location when he shares it. Others go out at set times, for a task you want photographed at the same hour every day. Either way, the check arrives by text, WhatsApp or email.
On time or late 0:32
You decide how long a worker has. Inside the first window, the photo is on time. After it, the photo is late. Both are worked out from the time our server recorded.
A miss 0:44
If nothing arrives before the second window closes, the check is missed. LockProof emails the manager on record. Or send a check right now. Send Reminder creates it on the spot, and sends the same text.
The numbers 0:59
The rate is compliant visits out of every check sent, misses included. Excused checks are left out. And each worker’s month prints on one page: on time, late and missed. LockProof. Know the work got done, without calling anyone. See it for your own buildings at lockproof.com.