One day with LockProof, a film in fourteen chapters
A property manager’s day, from 6:40 in the morning to 5:00 in the afternoon, and the five questions that reach her on the way.
This film is an illustration. The people, buildings and companies in it are invented, and so are the photos, messages and numbers on its screens. The screens are drawn to follow the app. The labels and pictures around them are the film’s.
Transcript
Opening 0:00
Six forty in the morning. The first question of the day is already waiting. An owner wants to know if his buildings are being checked. Priya runs forty buildings. Watch how long an answer takes.
Question 1: the owner 0:13
She opens Clients, copies his portal link, and sends it. It opens in a browser, without an account. He sees his own buildings, and nobody else’s, over the last 30 days. Asked at 6:40. Answered at 6:41. With client reports on, he also gets the week by email, every Monday.
The morning brief 0:35
At seven, she opens the dashboard. It starts with a written brief. It is an advisory summary. The counts under it come from the records. And one rate: compliant visits out of every check sent, misses included. One check last night got no answer before its window closed, so it was marked missed. LockProof emailed the manager on record. That is Priya.
Twelve new buildings 1:00
Seven twenty. Twelve new buildings start today. She downloads the sample, fills it in, and uploads it. Or she exports what she already has, edits it, and brings it back. LockProof reads the columns, rounds and stop order included. Then it locates each address. She adds a second user, as an admin or an operator.
The checks go out 1:24
8:00. Priya has 31 supers in 40 buildings, and she cannot be in any of them. She needs to know that each one is at his building through the day, and doing the daily checks. So some checks go out at random times. Each one is picked inside the hours she set. He answers with a live photo, and the record carries his location when he shares it. Other checks go out at set times, for a task she wants photographed at the same hour every day. They go out by text, WhatsApp or email. A super who reads Spanish gets the text and the email in Spanish. She decides how long a super has before a check is late, and before it is missed. If a check is still open, a nudge goes out before the deadline. On the super’s phone, one tap opens the camera. It takes a live photo, and the photo library is blocked. It is sealed when it arrives. Our server sets the time, and a fingerprint covers the record. The location comes from his phone when he shares it, and she can require it. Or she sends a check right now, with Send Reminder.
One text, four buildings 2:36
Eight thirty. Marco covers four buildings. She groups them into a round, and sets the stop order. He gets one message for all four. The link opens his list. Every building has its own Take photo button. One live photo per building, and each building keeps its own record. A field service account calls the same thing a work order. For a super who reads Spanish, the same page comes in Spanish.
The crew on the road 3:07
9:30. At each stop, a maintenance worker opens his own link for that building. He checks in with a live photo. When he leaves, he checks out. The time between the two photos is his time at that stop. In the office, every stop that came back with a location gets a numbered pin. The line only joins the stops in order. It is not the road he drove. A pin shows the time, the address, and the minutes there.
Something breaks 3:37
10:30. A super finds a leak, and logs a photo nobody asked for. It is a live photo with a server-set time, and his location when he shares it. It is marked as his own, and kept out of the compliance numbers. Priya assigns the fix to an outside plumber. A title, a due date, and a photo required to finish. It goes out as a link, by text or WhatsApp. A vendor needs no account, and is messaged only when their consent is on file. Questions go in the thread beside the task. A photo or a voice note sent there is labeled as chat, not verified proof. Nothing in the thread becomes part of the record.
Question 2: the tenant 4:20
11:45. A tenant asks for an update on her leak. Priya copies the proof link from the plumber’s finish photo. Anyone can open it in a browser, without an account, for 7 days. She sees the record itself. The photo, the server-set time, the fingerprint, and the location when the plumber shared it. It is a record of what was sent, not a certificate for the work.
Where was that taken? 4:47
12:00. One photo came in from somewhere else. The record shows where the phone was, because the worker shared it. With Site Proximity on, a photo from beyond the distance she set is flagged. The flag asks a person to look. It never blocks a photo. And she can require location before a worker can submit.
Question 3: two hundred photos 5:08
1:00. Two hundred photos came in this week. AI review flags the ones worth a second look. It marks a photo plausible, unclear, or suspicious, for a person to check. Then her boss asks which building had the broken glass. She types two words into the search. The list narrows to the records whose AI text contains them. She opens the record to read the reasoning. The review is advisory. It never changes a record’s status, and it never blocks a photo.
Question 4: the insurer 5:41
3:30. An insurer wants October’s records for Harbor View. In the Evidence Vault, she picks the site and the dates. She gets one link, good for 30 days, and she can revoke it. The insurer opens it without an account. It lists that site’s records for those dates, each with its server-set time and its fingerprint. For her own files, she generates the dossier. She can print it, save it as a PDF, or download the full record as a CSV file.
Question 5: the month closes 6:14
5:00. Her boss asks how Marco did last month. Marco’s whole month prints on one page: on time, late and missed. To find one visit, she does not scroll a group chat. She filters the log to one building, one super and a date range. A super is away next week, so she pauses his checks until he is back.
The ending 6:38
Five questions. About a minute each. No phone calls. LockProof. Know the work got done, without calling anyone. See it for your own buildings at lockproof.com.