LockProof for home care, a film in four chapters
The caregiver, the agency, the family, then the question a family asks.
This film is an illustration. The people, buildings and companies in it are invented. The wording on each app screen is the app’s own. The labels around the screens and the picture of the server are the film’s.
Transcript
Opening 0:00
A family hears that the caregiver left early on Thursday. The caregiver says she stayed the whole visit. Here is one home care visit, as each person sees it.
The caregiver 0:10
First, the caregiver. Everything Ama does in LockProof happens inside her phone’s web browser. Nothing to install or sign in to. The visit arrives as a text with one link. She photographs the door, not the client. Check-in uses the live camera, and the photo gallery is blocked. Check-out closes the visit. A second live photo, this time of the task sheet, plus an optional note. Each photo is sealed as it comes in. Our server sets the time, and a SHA-256 fingerprint covers the record, so a later edit would no longer match it. The location comes from her phone when she shares it, and you can require it before a caregiver can submit. The time between her two photos is recorded. It is the gap between the check-in and check-out times our server recorded.
The agency 1:06
Next, the agency. Rachel coordinates twelve caregivers from her desk. Her morning starts on one screen. The rate counts every visit link that went out, missed ones included, and leaves excused visits aside. An unanswered visit link comes to her. If nobody answers before the response window closes, the coordinator on record gets this email. Open the visit and both halves are there. Both photos, each with its server-set time, the time between them, her shared location, her note, and a fingerprint. The button copies a seven-day link that opens in a browser, with no account. One caregiver’s month, ready to print. It lists her visits for the period, and prints the formula behind the rate on the page.
The family 1:54
Now, the family. Lucia lives two states away. She has a portal link, and no account to set up. The family sees only their own visits. Their link needs no login, and covers the Herrera home alone, over the past 30 days. Each visit shows both photos, and the time between them. A Monday email, if the agency turns it on. With client reports switched on, the family gets the week’s verified rate, a table of visits, and a link back to the portal.
The question 2:26
Last, the question. On Friday, Lucia’s brother calls the office. He asks what the agency has on file for Thursday. The office sends him a proof link. It shows both photos, each with its server-set time, and the time between them. It is proof that two photos were submitted, not a record of the care that was given. LockProof. Know the work got done, without calling anyone. See it for your own team at lockproof.com.